Sales Policy

Effective Date

At OpalxGlow, we are dedicated to providing a seamless and satisfying shopping experience. Please read this Sales Policy carefully, as it outlines important information about purchasing products from our website opalxglow.com.

1. Pricing and Payment

  • All prices on our website are listed in [Insert Currency] and are subject to change without notice.
  • We accept the following payment methods: Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, and other payment options available at checkout.
  • Full payment is required at the time of purchase to complete your order.
  • Prices do not include taxes, shipping, or other additional fees, which will be calculated during checkout based on your location.

2. Order Confirmation

  • After placing an order, you will receive an order confirmation email containing the details of your purchase.
  • If an item is out of stock or unavailable, we will contact you to provide alternatives or cancel the order for a full refund.

3. Order Processing

  • Orders are typically processed within 1-3 business days, excluding weekends and holidays.
  • Orders placed on weekends or holidays will be processed the next business day.
  • Once processed, you will receive a shipping confirmation email with tracking information.

4. Shipping and Delivery

  • We offer standard and express shipping options at checkout. Shipping costs and times may vary depending on your location.
  • We ship both domestically and internationally, and shipping fees are calculated at checkout based on the shipping destination.
  • Once your order is shipped, OpalxGlow is not responsible for delays caused by the shipping carrier or customs.
  • Please ensure that your shipping address is accurate, as we are not responsible for lost or undeliverable packages due to incorrect or incomplete addresses.

5. International Orders

  • OpalxGlow ships internationally; however, customers are responsible for any additional charges, including customs duties, taxes, or import fees imposed by their country.
  • Delivery times for international orders may vary due to customs processing.

6. Order Cancellations

  • You may cancel your order within 24 hours of placing it by contacting us at [[email protected]]. After 24 hours, your order may have already been processed and shipped.
  • Once an order has shipped, cancellations are not possible, but you may return the item according to our Refund and Returns Policy.

7. Promotions and Discounts

  • OpalxGlow may offer promotional discounts and sales from time to time. These promotions are subject to specific terms, including:
    • Expiration dates.
    • Applicable product categories.
    • Non-combinability with other promotions or discounts.
  • Promotional codes must be entered at checkout and cannot be applied to previous purchases.

8. Product Availability

  • We strive to ensure that all products listed on our Site are available, but availability is not guaranteed. If an item becomes unavailable after you place an order, we will notify you and offer alternatives or issue a full refund.
  • OpalxGlow reserves the right to limit the quantity of any product or refuse service to any customer, as necessary.

9. Accuracy of Information

  • We strive to provide accurate product descriptions, images, and other content on our Site. However, OpalxGlow does not guarantee that product descriptions or other content on the Site are error-free, complete, or current.
  • In the event of any discrepancies, the Refund and Returns Policy will apply.

10. Limitation of Liability

  • OpalxGlow is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • In the event of an issue, our liability is limited to the replacement of the product or a refund of the purchase price.

11. Governing Law

These Terms and any disputes arising out of the sale of products through opalxglow.com will be governed by and construed in accordance with the laws of the country or state in which OpalxGlow is based, without regard to its conflict of law provisions.

12. Contact Us

For any questions regarding your purchase or this Sales Policy, please contact us at:

Street: 1861 Walnut Hill Drive, Cincinnati,Ohio,United States
Phone number:  513-280-4343
Email: [email protected]
Website: opalxglow.com